Consumer Reports' latest survey of 146,000 vehicles finds people were much happier when they got their car fixed at an independent shop, not a dealership. That was true of all 29 makes covered.

Besides repairs, what about routine maintenance like tire rotation and oil changes?

Again the survey showed people were generally more satisfied at independent shops, but by a smaller margin.

Bottom line, for car repairs and maintenance, an independent mechanic is a better bet.

Consumer Reports did find a few makes where people were almost as happy getting service at the dealership. That was true of Acura, Infiniti and Lexus.