Three-year-old Nolan Pogge received his birthday wish, but with some bumps along the way.
It's a motorized mini-quad four-wheeler his parents purchased for his birthday. Now they’ve received a surprise. An unexpected deduction from their debit account.
“It hurts pretty badly when you have to have the money in your account to pay other bills and it’s just gone," says Amanda Pogge.
Here’s how $355 has been drawn from their account. The Pogges ordered a mini-quad bike from USA Power Sports of California. However the company told the Pogges that the model they wanted was no longer in stock. Amanda canceled the order only to find later the company still deducted the money.
The Pogges demanded a refund which USA Power Sports promised several times. Six On Your Side found a refund won’t be coming.
USA Power Sports had its account seized by a bank and the mini-bike dealer can’t pay bills or refunds. A company spokesman said via e-mail that there was no fraud and the company had every intention of shipping the mini-quad until its bank shut down the company account.
USA Power Sports blames the economy for forcing company out of business. The Pogges say be careful using a debit card to purchase items on line.
They will file forms with their bank for reimbursement of the money withdrawn. In the meantime they purchased another mini-quad from another company so Nolan will be enjoying a fun ride this spring.