A Fact Finders warning about a timeshare investment. A LaVista couple paid thousands of dollars and so far their return has been unanswered phone calls.
The Schroeders cherish family vacations but investing in a timeshare venture has been an adventure. Don Schroeder says, "Yeah you feel like you’re taken."
During a sales presentation last March, the Schroeders obtained a credit card to invest five thousand dollars in Timeshare Relief Project promoted by Excess Property Solutions.
Don Schroeder says, " They promised me we would get for selling them back the time, 10-thousand dollars the first time."
That would mean in about six months they could double their money. Don says, "Instead zip, goose egg, nothing."
The Better Business Bureau posted a redflag on the report for Excess Property Solutions. Jim Hegarty, Better Business Bureau President says, " Unfortunately to date the company has not been responsive to the complaints brought to its attention by the Better Business Bureau."
Someone answering for excess property solutions told fact finders the company is moving an doesn’t have phones set up yet but took a message.
The Schroeders don't think they're alone in waiting for a return on this money for time investment. They say the night of the sales pitch which included dinner, the hotel meeting room was full. Now they wish they had taken time before agreeing to pay for a timeshare resale investment.
Donica Schroeder, timeshare investor says, "You feel foolish when it’s done and over we should have checked the Better Business Bureau."
After a call from "Fact Finders" -- the better business bureau is helping the Schroeder’s file complaints with -state- and -federal- investment regulators.
No response yet from the company or its sales representative.