Imagine coming home from to find your sidewalk was missing.
That's what happened to one man in North Omaha.
Chuck Andersen came home Tuesday night and found something wasn't quite right.
“I came home and turned in my driveway and my truck hit bottom, and I stopped hard," he says.
His sidewalk was missing.
The first thing he did was file a police report.
He later learned it was the city reacting to a code violation.
Andersen knew about the sidewalk problems, but was trying to fix up his house first.
He says he'd never heard from the city about it.
“I'm upset. I mean, I want to fix up the house, they won't give me permits, they come in and take out my sidewalk without telling me, and then don't barricade my driveway, and I have to drive into this? Really, this is sad,” Andersen says.
The city of Omaha says when a code violation is reported, and ordinance requires it to send a certified letter to the owner telling them to get it fixed, or its crews will do it.
It was a letter than Andersen says he never received.
According to the city, they did get notification from the Postal Service that no one had signed for it after several delivery attempts.
In the end, the city says cracked and uneven sidewalks are a hazard, so when someone calls and complains, they have to do something about it.
“We have an ordinance that we have to follow, and we follow that. Not every property owner is going to be happy with the fact that we're out there trying to repair their sidewalk," says Tim O'Bryan, a construction engineer for the City of Omaha.
Andersen believes the city has to find a better way to notify its citizens of citations.
“Put a sticker on the door and give us two weeks, or call and get it arranged. Why can't we do that?” he asks.
While Andersen's sidewalk is gone now, he has the option to get it fixed himself, or let city crews do the work.