Harlan Mother Outsmarts Fake Microsoft Scammer

Like holiday presents, scams come in all shapes and sizes.

Some come in the mail, others over the computer, but the one WOWT Six News is tracking tonight comes via phone.

Harlan mother, Renee Milsted got a phone call from an unusual number yesterday.

"Stating that he was from Microsoft, that our computer was compromised, and that someone was trying to use our computer for illegal activity," said Milsted.

The man on the phone told her he had 24 hours to fix the problem or she could face criminal charges. Initially, Milsted said a feeling of panic came over her. But then she thought, maybe this could be a scam.

"I started questioning him, where he was from, what he was doing, I wanted find out what it was he actually wanted from me," said Milsted.

She soon found out what he wanted. He wanted her personal information.

WOWT looked up: Microsoft phone scams online. And sure enough, this is a scam Microsoft knows about. On their website they say 'do not trust unsolicited calls. Do not provide any personal information.' Microsoft also goes onto say they don't ever make calls to customers, they always go through a provider.

WOWT Six News called the number back, and it was disconnected.

"I feel kind of stupid that I even felt a little afraid that this guy could be in my computer," said Milsted.

IT experts said methods of reporting these scams are limited. One option is to call the phone company and get the scam number blocked. You should also let the real company know and document it with the police.

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