The Omaha Fire department responds to 40,000 calls a year, a majority of which are medical and injury calls. And that volume brings up some of the challenging aspects of being a firefighter.
At a moments notice the crew from the downtown fire department race to a call. But each time, they have no idea of of some of the challenges they may face.
A call on Park Avenue says a subject may be armed, so firefighters can't help until police secure the scene.
"You want to get up and help them as fast as you can but sometimes you got to pull the reins back,"
It isn't easy for crews to have to wait, especially when injuries might be life threatening.
"But you have to otherwise you've got two patients. We know what the potential could be so we just exercise caution," said Gary Rice, a truck captain with the Omaha Fire Department.
And when the all clear is given... crews can jump in to action.
"It's about helping people, when you help someone you save someone's life. You make a difference in someone's life."