Department Of Veterans Affairs Hear From Area Vets

By: KOLN Email
By: KOLN Email

Veterans got the chance to give the Department of Veterans Affairs some feedback during a town hall meeting Tuesday in Lincoln.

Though VA hospitals and clinics have been under scrutiny since May because of a nationwide scandal over falsifying records on how long veterans wait to get care, vets from Nebraska and western Iowa said they're happy with the care they get.

Still, there were issues to be addressed. "The employees got a taste of what we consider problems that they probably were unaware of," said Nemaha County Department of Veterans Services Officer Richard Vlach.

Concerns like difficulties registering, issues in consistent care and veterans paying out of pocket for quick treatment surprised panelists, but they did know about the one issue that had cheers of support, the call system.

"I know I live about an hour-and-a-half drive from here and it's easier for me to wait until I come to Lincoln and come here to get a question answered than try to get a response over the telephone," said Vlach.

VA Nebraska-Western Iowa Health Care System Director Marci Mylan said they're already working to change that phone system. She said most issues expressed Tuesday can be resolved quickly and easily.

"It was good today, I enjoyed that," said veteran Ben Keller. "They covered a lot of things I was concerned about."


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