The apartment overlooking downtown Omaha has a priceless view. But the new tenant can't sit down to enjoy it. The furniture expected last weekend still hasn't been delivered. There's a dispute over the final bill.
Mike Fischer and his girlfriend Liz Offner hired New Planet Moving out of Las Vegas to move their belongings from Arizona to Omaha. The couple said they paid half of the $1,600 quote to pickup up their furniture at a storage unit and Mike's home in Phoenix.
But at the second stop the driver said the couple added unexpected furniture. The couple had called in the list of belongings, the movers didn't send anyone for an estimate before the move. Rather than tell the movers to unload at eight in the evening, Mike reluctantly agreed to the move. Only later did the couple get the shock of the new bill.They said its more than a thousand dollars above the original quote.
Mike Fischer said," It feels like my belongings are being held hostage and I can't get them until I agree to pay this money." The owner of New Planet Moving and Storage Moses Alsoh said, "I'm not going to hold any of my customers (stuff) hostage. I trying to resolve the situation."
That's why the Nebraska Public Service Commission that deals with movers is also involved. The Commission's Mark Breiner said, "There are regulations that determine when and how a mover can make demands for additional funds if there's a dispute over what was moved."
The mover said the couple's furniture should arrive in Omaha early next week. The couple says that's about 10 days past delivery time they had been promised.