We have a consumer alert to anyone with a laptop or desktop computer. A scam artist might hold it hostage and demand your personal information for ransom.
Sheri Payne had to borrow an iPad while her laptop has a virus removed. She says it was planted by someone who later called her claiming to be with Windows Support.
The phony tech told her to fill out an online form with all her personal information.
Sheri said, “Then when I refused to fill it out he got very angry, started calling me names, got very upset with me and said I would not get my computer back until I filled out the forms."
Instead, Sheri took her laptop to an expert who cleared the virus and added more security. It cost her $200.