Customers who hired a fencing contractor and paid him up front are now angry because never showed up to do the work. He didn't show up because he was in jail.

After paying TNT Fence $1,200, Dawn Spencer discovered why the owner never showed up to do the work.

"After checking records, I found out he was in jail," she said.

Matthew Taylor is in Sarpy County jail on a charge of having sex with an under-aged girl.

Dawn sued him in small claims court for a refund on her fence down payment.

She says, "I knew where to have him served. I know where he is but also know he's not making any money while in there so it's hard to recover $1,200."

Cassandra is another customer left without a fence after paying TNT half down. She trusted the contract which says TNT Fence is a member of the Better Business Bureau.

Cassandra says he told her, "'Go check us out we're on there.' Then when we did finally pull it up on the Better Business, he was on there -- but with complaints and bad news."

The Better Business Bureau kicked out TNT Fence six years ago after numerous complaints, so bureau president, Jim Hegarty, is surprised to see a recent contract with the company claiming to be a member.

"It's a false claim," he says. "And it's designed into deceiving consumers into thinking the company is reputable when it's not."

Cassandra paid TNT Fence $2,000 and doesn't believe she'll get her privacy fence. The company owner, if convicted of the sex charge, might be behind bars for a long time.

"That's $2,000 we'll never see again," she says.

Matthew Taylor's mother tells Six on Your Side that her son did not take customers' money while knowing he was going to jail. Because his bond is a half million dollars, she's not sure if her son can make bail and finish the fencing jobs.