Storms Slow Insurance Claim Processing
Storms Slow Insurance Claim Processing Save Email Print
Number of claims prompts reinforcements to be called in
Posted: 6:06 PM Jul 7, 2008
Last Updated: 8:07 PM Jul 7, 2008
Email Address: sixonline@wowt.com

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The aftermath of several storms across the metro is taking a toll on homeowner's patience. Insurance companies are backed up and adjusters have even been called in from other states to help with damaged homes.

"The winds were very high, I've never seen it like that before,” says homeowner Tita Almero. "The shingles were just flying. They were just coming off like they were ripped off by hand."

The June 27th storm took a heavy toll across the metro. Ten days later, a patchwork of blue adorns roofs in the area of 165th and Corby. "I probably picked up like a hundres, hundred-plus shingles just from my back yard and it looked like it was all ours," says Almero.

She contacted her insurance company when she saw the damage to her house. "They did mention they were going to try to get to the houses that had more severe damages and they're going to try and work with them first and then come to ours. We're still waiting so everything's just like that."

Brian Dalton and a friend were putting a tarp on his damaged roof right after the storm passed. "Unfortunately, 45 mph wind gusts don't keep tarps on roofs very well so we had to have a roofing company cover up what we covered so the house will be water tight for future storms."

Most insurance companies have had to bring in help from other states. One carrier says they have 6,000 claims from the June 27th storm and the tornado that hit Millard on June 8th.

Claims are taking longer due to the wind-driven hail. Adjusters can spend several hours on just one claim and only do three or four a day.

Dalton says it's frustrating, but there's nothing anyone can do. "We're kind of in the waiting stages, but I know there are a lot of people in the waiting stages right now." And a lot of eyes are on the sky until repairs are done.

If you need a roofer, there are a few things you need to remember. Check references and make sure the contractor is reputable. The Better Business Bureau is a good place to look. And never completely pay for the job before the work is finished.

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Posted by: James on Jul 8, 2008 at 09:27 PM
I handle insurance claims for homeowners. I charge a 10% fee to handle claims for homeowners. It is well worth the fee to have your claim handled professionaly. You will sleep better knowing you will get a fair settlement.

Posted by: Dan on Jul 8, 2008 at 01:27 PM
There are two types of insurance adjusters. Ones that give away the bank and others who love to deny claims. The insurance companies love the ones who deny claims and the ones who give away the bank don't last long at all.

Posted by: Peter on Jul 8, 2008 at 12:45 PM
Bill i had a American Family adjuster tell me I had $4000.00 in damage - 900.00 in depriation. I have a estimate from a contractor for over $25000.00. Huge difference. American Family will not return my call now. I think its time to contact a attorney. Ive paid premiums for over 20 years and now they want to screw me. Get a good estimate if you have American Family.

Posted by: Bill on Jul 8, 2008 at 11:25 AM
I called American Family within one hour of the storm a adjuster came out and didnt notice most of the damage or just didnt want to her job. I now have a leaking house and fighting with the insurance company..

Posted by: Happy Customer on Jul 7, 2008 at 08:44 PM
I was on the phone with Nationwide's claim service Friday night right after the storm, their adjustor called me back within 90 minutes, they had ServPro out at my house to cover up the torn up roof and to dry out the house by 9:00 a.m. on Saturday, and their adjustor was there with a check on Tuesday. Sterling service!

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