Roof repairs are a common sight around town after last Friday's storm. Before hiring a roofer to repair any damage, there a few things to remember.
“We've got several repair crews out doing emergency repairs and then our salesmen are out getting estimates, working with customers to get their roofs replaced, so we're going full bore right now,” says McKinnis Roofing owner Dave McKinnis, who's been in business for 27 years.
His first rule is to get everything in writing. "There's a construction procedure that we give to the customer that in detail tells how we are going to do the job. It's very important that they run through that with the contractor to see how everything is going to be done.”
The Better Business Bureau says before you allow someone to step onto your roof and replace your old shingles, there's an extra step you should take. You need to make sure the company is insured and don't just look at the paperwork they have. Make calls to be sure the insurance is real and up-to-date.
"They could have an insurance document there that was in place at the time that it was printed, but that might be six or seven months ago,” notes Better Business Bureau president Jim Hegarty. Make sure your roofer carries workman's comp, liability and even auto insurance.
The BBB says customers should insist on getting answers to all of the following questions:
How long has the company been in business?
Where is the company's office located?
What is the phone number for the company's insurance agent?
“If you're dealing with a company that isn't reputable, they are not going to be comfortable with those type of questions,” says Hegarty. “They may just leave.”
If they do answer those questions, you have a better shot at getting the job done right the first time.
Save
Email
Print
1 comments
Terms of Use -
Privacy Policy -
EEO Statement
-
FCC Form 388