They call it “Black Friday,” but the day after Thanksgiving was a little darker for some shoppers whose vehicles did a vanishing act while they were shopping for bargains.
A short errand cost Jennifer Pilege a big chunk of her Christmas budget. "I had no idea I could be towed. I never would have risked parking in a spot that would cost me $200 I didn't have."
She parked in the Plaza 72 parking lot at 72nd and Jones to run keys over to her husband at the Nebraska Furniture Mart, but Plaza 72 isn't owned by the Mart and the property manager has zero tolerance for parking in his lot and then shopping across the street.
"When the parking lot is full before anybody even arrives for work, we got to take action, so we tow,” said Plaza 72 manager Norman Holdeman.
Last Friday from about 8 a.m. to noon, 10 vehicles were towed from the Plaza 72 lot after shoppers parked there and walked to the Furniture Mart.
The owners of Auto-1 Towing say they heard from some of those frustrated car owners in terms that don't fit the holiday season, but they say the owners have no one to blame but themselves because the lot is well marked.
"I feel horrible ‘cause it's the day after Thanksgiving and people don't have a lot of money the way the economy is now, but it's our job,” said Robin Loh of Auto-1 Towing.
The Plaza 72 manager says six private property signs have been there for years, plus temporary red cones gave added warning to shoppers.
Debbie Pilege, Jennifer’s sister-in-law, said two missing signs didn't show up until the day after. "They should have said something when you pull in here. Nobody said a word."
"We're not going to win an argument whether it's before they get towed or after,” said Holdeman. “We've had people towed after we've warned them."
Jennifer understands why Plaza 72 reserves parking for its shops, but at $200 or more for each tow, she asks why the strip mall manager and tow company couldn't be more forgiving the day after Thanksgiving.
Holdeman said his zero tolerance policy led to one inadvertent tow. A customer purchased several thousand dollars at a bike shop in the strip mall, then walked over to the Furniture Mart. That customer had his car towed and had to pay a $200 fee.