An Omaha couple will avoid a Colorado toll road while traveling this Thanksgiving weekend. They say it's so confusing they missed five toll booths last summer and now have been fined.
Nick and Amanda Allington say they've received a $340 penalty from the E-470 Authority for failure to pay $23 in tolls. “If they’re not going to mark the toll roads right then it’s not our responsibility to pay it," says Amanda.
E-470 has toll booths on the right side of a 47-mile stretch of highway near Denver. The Allington's say the booths look like exits so they drove through on the express lane for prepaid drivers.
Nick says he expected a toll island at the end of the tollway, but there wasn’t one. “I got to the end and nothing was there. I wasn’t going to turn around pulling a camper. Obviously there’s a miscommunication here.”
Since Six On Your Side first aired a story on the tollway, five drivers from the Omaha area have complained about confusion in paying tolls on E-470 near Denver. Some received stiff penalty notices.
Nick called the tollway authority and his fee was reduced from $340 to the original toll of $23. A spokesperson for the E-470 Authority in Denver says the tollway is well-marked and travelers should see that they need to stop at every toll booth.
“We're trying to close on a house and don't want anything like this on our credit history," says Amanda.
Cameras snap photos of license plates, then drivers are billed a penalty even if the drive through is unintentional. “If you go that way, make sure you read the signs, make sure you get off, ask somebody what to do," says Nick.
The system will change in January, so most drivers using the tollway won’t need to stop at toll booths again. Instead, those cameras will take a snapshot of their license plates and they’ll be sent a bill.
Traveling west this Thanksgiving, the Allingtons have a route mapped out that goes around E-470.