It’s a question that comes up every time a storm blows through, knocking branches onto power lines that feed into homes. At what point is it the responsibility of the power company to repair the damage and when is it the responsibility of the property owner?
We have attached a simple image from the Omaha Public Power District to answer the question.
OPPD says it will restring a downed line or string a new line as long as there is a clear corridor of air space from the power pole to the point where the wires attach to the house. OPPD crews will also untangle lines from fallen trees in most cases. They will not remove the trees. If a fallen tree has branches that have created an obstruction in the air-space corridor, then the homeowner should have the branches removed.
If electrical lines were torn from a house, or the electric meter or power pole mast attached to the house has been damaged, a private electrician will be needed to make the repairs. Meter sockets and power masts attached to a house are the responsibility of the homeowner. OPPD is responsible for the wires from the power pole to the point just before they enter a property’s conduit system. OPPD crews may be able to make temporary repairs to restore electricity in some cases, but permanent repairs must be completed by an electrician.
OPPD should then be contacted at 1-800-554-6773 as soon as a private electrician has made the needed repairs or the branches have been trimmed.