Majan Koun said his father has been stranded in the Sudan for weeks. “He can’t come back because his round trip ticket has been canceled.”
Here's how the domino affect stranded the travelers who returned home to the Sudan this summer to visit relatives. A leader in the Omaha Sudanese community named Seth Mock booked flights using his debit card. He found dozens of fraudulent charges for travel clients he didn’t know so he canceled the credit card. That lead a national travel agency he used, Adam Travel, to stop payment to Ethiopian Airlines which in turn voided tickets according to Omaha travel agent Audrey Hulsey of Pegasus Travel.
Hulsey said, “It would be humanitarian if Ethiopian relented and allowed these people to come back on tickets they purchased in good faith.”
The Sudanese had paid the middle man for the tickets prior to leaving Omaha.
Seth said, "It's a big mess."
But he is working to provide refunds or payment to travel clients as soon as the fraud on his account is settled through a bank. That is happening now.
The source of the suspect fraud on the debit card is still a mystery.
However Adam Travel provided Six On Your Side with a statement: “Adam Travel is appalled by these events. Also being a victim of this situation, we deeply empathize with all those who have been affected. We hope justice will prevail and those who have been hurt be made whole.”
Ethiopian Airlines did not respond to e-mails for comment. Members of the Omaha Sudanese community are scraping together money to by tickets again for relatives stranded in the Sudan.
For Majan that means another $1,800 to buy his father a one-way ticket home.