No Salvation From Tow Fee

A brief stop at the back of Omaha's Salvation Army Collection Center brought a payout but it's no donation. The parking lot is controlled by the apartment management across the street and vehicles need a permit.

But Michele Shearer didn't realize that until a tow truck had her vehicle hooked and ready for tow. The Tow driver allowed her to walk two blocks to an ATM for the cash to get the vehicle unhooked.

Michele said, "There's absolutely no sign here in front of the parking spot to tell me if I parked here I'll be towed."

But the operator of Heartland Recovery named James contends their parking lot is properly marked to warn anyone without a permit not to park there or risk a tow.

Major Laurence McPherson of the Salvation Army said, "We're going to have improved marking on our side and hopefully so will the other's side," meaning the apartment building.

Heartland Recovery agreed there is some confusion and offered to to refund half the $180 fee that Michele paid.

After a call from Fact Finders, Omaha city prosecutor David Smalheiser checked out the lot. He told Fact Finders the signs are inadequate and the $180 charge is $30 dollars more than the ordinance allows.

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