A new workshop called the "Employability Workshop" at Heartland Workforce Solutions connects job seekers directly with employers.
Wednesday, a representative from the customer management firm Convergys spoke to a group about different tips to interviewing.
For single mother Pam Hartle, a mistake made in the past makes finding a job more difficult for her.
"I'm trying to figure out how to go about getting a job with that criminal history," said Hartle.
Hartle also volunteers at Heartland Workforce Solutions, and she says the resource center has given her confidence and access.
"They just told me just be straight forth and honest,” said Hartle.
People who use the resource aren't all unemployed. Some are underemployed and just looking for better opportunities.
"We can open up some doors for some individuals who maybe have a harder time because of past mistakes or barriers that they have everyday in their lives," said Justin Dougherty, the director of Workforce Services for Goodwill Industries.
For Erick Mills, who is looking for a full-time job in sales, he's already heard about the success of some job-seekers.
"My friend got hired and she referred me and it's the same thing I can do for someone else--word of mouth is one of the biggest sales tools period," said Mills.
The Goodwill is sponsoring the workshop. Heartland Workforce Solutions will also have a job fair next month.