Fact Finders investigate the hijacking of a company's name and reputation. The owner worried he couldn't stop it. That is until Mike McKnight and Fact Finders got involved.
Lock your keys in the car and Ben Strobe can get you in fast.
He says, " Yeah in five seconds." But it’s not been easy for his boss to unlock a mystery involving online advertising. Tony Siders owner of Affordable Solutions Locksmith says, "Someone has definitely hijacked my ad." Tony says he's paying 270 dollars a month to advertise on YP.com.
Looking at it he says that’s my company name and my company address. But unfamiliar 866 phone number so he called it.
Tony asks, " This is affordable solutions right? Dispatcher answers, " yes." But its not and customers calling the 866 number will get someone else.
And that has tony worried because the ad misusing his company name lists his home address Tony says, " So when people are out charging two or three times as much as a normal locksmith charges, chances of someone showing up at your home are pretty high."
Affordable Solutions has two employees locked in on the company’s reputation, Ben Strobe says, " We’ve all worked very hard to get this company where it’s at and to find out the name is being misused that hurts."
Customers wanting Affordable Solutions of Papillion are being tricked into calling another locksmith through a combination of stolen ad and added phone number.
Fact Finders contacted Y-P dot com is now investigating the apparent pirating of a business ad on its website. The phone number is based on the east coast and the operators hire local locksmiths for service calls. It’s unclear if they know about the deception.