Thanksgiving is typically a day to give thanks and spend time with loved ones.
However, there are also some who have to sacrifice time with family to keep the world going.
Thursday, the Coniglios were getting everything ready for their family to visit on Thanksgiving.
However, early on, they noticed something was wrong.
"The furnace was making kind of a 'clanky' noise. Then I became concerned that the house wasn't getting as warm as it should," says Kathy Coniglio.
Lucky for them, Jesse Henson was on call.
He went right to the basement and got to work.
Henson, who works for Burton, understands it comes with the territory.
"It's just like being a doctor. It's part of our job. I've been doing this 12 years and my wife and kids know how it is," he says.
Something else that keeps Henson and his co-workers busy is plumbing work. Many people end of clogging up drains with so much food in the house on Thanksgiving.
While Henson got the heat back on, Kathy Coniglio was just glad someone was around to save the day.
"Oh! God bless them. God bless them. I'm very grateful for that," she says.
Henson says he doesn't have to work every Thanksgiving.
Different workers at Burton take turns being "on call."