An 84 year old Omaha woman doesn’t remember giving out her bank information to a caller promising cheaper prescriptions. But a $447 withdrawal from her checking account caused a financial headache.
Daughter Gina McCracken said, “I had already paid her bills then the extra money came out I wasn’t expecting so it threw her into overdraft.” Nancy’s family suspects the 84 year old got confused and believed a call came from her insurance provider. But the money went to Club Billing.
The Better Business Bureau has a red letter alert on the company after getting complaints from people in 10 states. BBB Omaha president Jim Hegarty called the number on the withdrawal statement for Club Billing. Hegarty said, “The individuals I spokes to be very evasive and would not even reveal the identity of the company.”
Fact finders called the same number and a representative said any inquiries would have to come through fax not the phone. The representative said, “You’re not law enforcement, your not a government agent, you’re a reporter. We don’t have to speak to you.”
And Nancy’s daughters don’t want her talking to any sales caller again. So she’s being told how to use caller id and the bank account has been closed. Still no refund a month later.
The BBB offers a senior citizen hotline at 877-637-3334.