Movers Deliver Items Along With Additional Headaches

By: Amaka Ubaka Email
By: Amaka Ubaka Email

An update to a story Channel 6 News has been following all month. The Davidson family made the move from California to Gretna in July, but have been living in an empty house until Wednesday night.

Movers from Nationwide Top Movers finally delivered their items, but the delivery came with additional headaches. "It was infuriating because we've been without our things and the amount of things we've had to purchase and they don't care about that expense,” says Dawn Davidson.

Dawn not only spent $3,000 on her move from California, but Wednesday night movers wanted her to cough up even more money. “I had to send three emails before they decided it was good enough and then $920 wasn't going to do, they needed $950 and the mover wouldn't open the door to the truck or take anything off."

She showed multiple emails she sent to Nationwide Top Movers. Davidson was told to respond to them indicating she was a satisfied customer. In one, she was told to remove her complaint before her items would be unloaded.

After an hour of holding the items hostage, movers finally began putting things in the house, but they ended up in the garage after Davidson refused to pay extra to have items moved upstairs.

“I don't feel like dropping it at this point. I'm glad we have our things, but I don’t think a company like that should be able to continue on.”

Channel Six Fact Finders Investigation reached the general manager of Nationwide Top Movers Thursday. Robert Fales admits his movers were late, but he says only by 15 business days, not three months.

Fales says otherwise, his company lived up to the contract that the Davidsons agreed to, which included storing items for nearly two months and compensating them for every day they were late.

The family did not keep a copy of the contract after signing it.

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