Fact Finders Investigations Get Results

Four months after a car crashed into a west Omaha house, repairs are finally under way. The homeowner credits a Fact Finders investigation with breaking an insurance settlement stalemate.

Nobody got hurt but it was still an unlucky St Patrick’s Day for Jim Borowicz when a driver smashed into his home in March. The homeowner said, " The cops estimated he was going between 40 and 50 miles-an-hour."

But his settlement with the driver's insurance has been slow. "One-hundred-five days from the time the accident occurred until we actually got the insurance company to come forward and pay us what's necessary to do the job," Jim said.

Repairs cost $24,000 but Geico Insurance first offered only half that on Jim’s claim.

After Fact Finders investigated the cost dispute, Geico revised the settlement and sent Jim checks totaling $21,000. That's an increase of $9,000 and enough for the contractor to start repairs.

Tim Benne of Benne Builders said, " It was worth battling with them to get his deal back together the way it should be rather than half way, we don't want to do that."

The job should be done in a week. Jim said, "The lesson here is don't give up." After more than three months Jim succeeded in closing the gap between repair bid and insurance settlement.

Another Fact Finders investigation also got results. This time the clean-up of a neighborhood green space near 179th and Center Streets.

In April, Tim Carlin showed us trees cut down and left in the commons area behind his house. The neighborhood association had voted not to spend the money for clean-up. We contacted a parks supervisor and three months later a city crew did the job.

Carlin took photos of the branches and tree trunks being removed last week. The neighborhood is in the city.

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