A Fact Finders investigation leads to a consumer alert from the Better Business Bureau.
The Better Business Bureau (BBB) is warning Nebraska residents about a roofing company engaging in an elaborate scheme to lure customers to their company for roof repairs - in the wake of hail storms in the area.
The promotion began with a recent mailing sent to thousands of Nebraska consumers from an out of state roofing company. The mailing appears as if it could be from a government agency – calling itself The Bureau of Transactions and Consumer Awareness - and claiming to be protecting homeowners from hail damage scams while recommending six local Nebraska companies said to have been screened by the agency and approved as local contractors.
BBB warns that The Bureau of Transactions and Consumer Awareness is a front for a roofing company in Wisconsin which appears to operate the six roofing companies said to be recommended. The BBB has traced the mailing and the six companies and their web sites to Brandon Domack, who operates a roofing company in Wisconsin and whose roofing operation is under review by the Better Business Bureau of Wisconsin.
The mailing from The Bureau of Transactions and Consumer Awareness is in the form of a hang tag. Its website is shown as bca-gov.us http://www.bca-gov.us/. The hang tag, to be hung on the front door knob states, “DO NOT KNOCK.” The mailing invites consumers to be placed on a “Do Not Knock List” by calling a phone number, which appears to be designed to lure consumers to the company.
BBB warns that there is no government “Do not Knock List” as the mailing claims. This mailing is deceptive and intended to attract consumer calls so they can be sold a new roof by this company. The BBB states that some of the six company names being used in Nebraska are similar to established Nebraska companies. To avoid confusion with other companies, the BBB is focusing its warning on The Bureau of Transactions and Consumer Awareness as the perpetrator of this scheme.
The BBB has asked Brandon Domack to cease using the leads obtained from the mailing, and to cease the deceptive practices used to obtain them.
Consumers who have responded to this mailing and have contacted any of the six companies recommended by The Bureau of Transactions and Consumer Awareness are urged by the Better Business Bureau to call immediately for assistance. Call the BBB at 800-649-6814 and press 4 for an operator.