Life is mostly back to normal for Dawn Davidson and her family and she hopes others are careful to avoid her nightmarish experience with a moving company.
It was early October 2012 when Dawn first contacted Channel 6 Fact Finders about her situation. She had contracted with a moving company in California to deliver her furnishings to Gretna within 30 days.
Four months after moving her family to the metro area she still had not received her belongings.
After Fact Finders became involved the moving company showed up three weeks later with Dawn's furniture. "It was actually the 3rd company I had to deal with in the process of the move," Dawn told Channel 6 News.
Our camera was there in late October of last year when the workers refused to unload the truck without an additional payment and the company's demand that Dawn remove her complaint against the company.
After numerous emails, the workers moved the contents of the truck into Dawn's garage but refused to carry the items into her house.
Dawn not only contacted the Better Business Bureau, but also wrote a letter to the U.S. Department of Transportation.
Recently a response to that letter was sent to Dawn asking for more information not only about the original company that Dawn signed a contract with, but eight other company names that may all be tied to that same company. She recognized three of those company names.
"I think they were scamming people. When the company got into trouble with it's customers, they simply created a new company to keep going without the negative marks. Then they would try to scam somebody else."
Dawn's advice is to not only check with the Better Business Bureau before hiring a company, but check with people you know to see what companies have performed satisfactorily for them.
In the meantime, she will continue to supply whatever information is needed from the U.S. Department of Transportation to help expose the company that "made life so miserable for my family."