May 25, 2012
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Reporter: Mike McKnight Email

Debris Damage Claim Denied

It’s one of those scary moments for any driver on the interstate, when a chunk of dirt or other debris appears to fly off a truck coming right at you. An Omaha woman's pursuit of a damage claim was denied.

An uneventful drive on Interstate 80 can take a startling and expensive turn. Just ask Angie Grobeck. “A big piece of dirt came flying up and I heard a clunk.”

Grobeck got the license number of a dump truck she says had large clods of dirty falling off of it. One punched a hole in her grill. The damage might not look like much, but the Grobecks received an estimate for repairs at more than $300.

The trucking company's insurance, Bituminous, said the dump truck had been empty, so it's likely the debris that struck her windshield came from the road. Since it hit her grill, Angie questions the adjustor’s accuracy in denying her claim. “I got a $500 deductible so I'm stuck with repairs."

The Nebraska State Patrol says drivers hit by debris off of other vehicles shouldn't make matters worse. “We don't want you driving and trying to take a picture,” said Nebraska State Patrol Capt. Bret Friesz. “The best thing to do is get whatever information you can, time, date, location where it happened and turn that into your insurance company. If there's anything we can act on, we will.”

The truck's insurer said the dirt hauler is not liable for road hazards and respectfully denied Angie’s claim. “Yeah, how do I prove it now? They won't pay for damage, I guess I got to take them to small claims court.” Like most drivers with a high deductible, Angie is stuck with a repair bill she thinks is unfair.

The director of the Douglas County 911 center says we should definitely call in debris that's still on a roadway, but if something came off of a truck and damaged your vehicle, calling 911 is not recommended unless a hazard remains in the traffic lanes.


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