Consignment Shop Leaves Customers High and Dry

This spring, Nancy Stessman decided to update her wardrobe. "I had lost a lot of weight last year, and went down a couple sizes. I had a significant amount of clothing sitting around, and they always say you are supposed to get rid of it," said Stessman.

In a local magazine, she found an ad for a consignment store called My Girlfriend's Closet.

Stessman dropped off several items, many of them name brand. The owner then told her to call back after July 10th. At that point, the owner would be able to tell Stessman if anything had sold.

"I attempted to call her a few times after that, and didn't get an answer and this time I didn't get a voice message," said Stessman.

She went back to the store to find our why her calls weren't being returned. What she found was a for lease sign on the door and a shop completely empty.

The owners of the building told Channel Six News, the store owner had closed down and moved out very quickly.

The Better Business Bureau said this happens all too often.

"It does seem that a business that is going to be closing their doors, ya know, does probably know that that is going to be occurring, so it is difficult for us to understand why they wouldn't make that effort to reach out to people," said Jim Hegarty, Better Business Bureau.

But Stessman never received a call; hundreds of dollars of clothing gone.

"I would say easily 20 items, some of them I might have gotten on sale, but full price items, probably four or five hundred dollars easily," said Stessman.

Others on Facebook are mad too, calling the owner a thief.

"It's a matter of principal for me. In my mind she didn't have integrity. She owed it to me and her other clients to give us a call," said Stessman.


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