Collection Of Garbage Bills Questioned

A puzzling payment demand goes out to hundreds of Sarpy county residents. The trash company they used for years has changed hands. But there's an effort to collect unpaid bills.

A former customer of Starrett Bros.Sanitation Stan Stearns says collection of an inaccurate garbage bill could unfairly trash his credit report. Stan says, " I think they have very bad accounting but I think they're just trying to get people to pay and I think that's wrong. I think it could hurt my credit if they go to a credit agency."

The sudden death of long time trash hauler Bill Sterrett left an accounting cleanup. Sterrett Bros. attorney Rick Whitworth says, "Some of the bookkeeping was difficult to follow."

The attorney says the company didn't consistently bill customers so many unknowingly missed payments in the last year he hopes to collect now. Rick Whitworth says, " If people are looking and they are saying from what I can see everything is paid in full, we're not going to argue with them about that."

The attorney trying to collect the final bills for the garbage company asks any customer who received this notice check your bank records. If you already paid the bill then throw the notice away. Better yet shred it.

Stan sent Fact Finders checks showing he made quarterly payments the notice claims he still owes. The former customer says, " Going back a year and three months saying I never paid, why would they keep on picking up my garbage if I never paid in over a year?"

The letter says Sterrett Bros Sanitation focused more on customer service than billing. The company attorney hopes collection notices will close the books on a family business without trashing its name.

Sterrett Bros.Sanitation had about twenty five hundred residential and commercial customers. But the billing notices have gone out to only about a third so far. Anyone who questions what they owe can call 402-401-9435.

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