City Demands Better Deffenbaugh Service

By: WOWT 6 News Email
By: WOWT 6 News Email

The complaints have been heard. Omaha Mayor Jean Stothert says the city met with management at Deffenbaugh Industries Wednesday ordering corrective actions after continuing delays of yard waste collection.

Deffenbaugh is contracted with the city to handle trash, yard waste, and recycling services. Yard waste service was consistently behind during the spring and summer 2013 too but continuing delays this year have struck a nerve.

The mayor’s office says on a recent day, 120 tons of yard waste was collected compared to an average of 80 tons per day. Deffenbaugh blames the problem on several factors including unusually wet weather that has produced unusual amounts of yard waste and a lack of drivers.

The company says 18 or 19 drivers for yard waste trucks are needed but it currently has only 11. Two drivers have been hired and will start July 21. Four others are in training. Since the staffing of drivers will be up to speed in August, the city says crews will continue collecting yard waste Monday through Saturday (rather than Friday) indefinitely. Trucks now have three-person crews rather than two to speed up neighborhood collections.

The mayor says her office received 109 complaints to the mayor’s hotline since July 1. Delays in pickup service should be reported to the hotline at 402-444-5555.

Trash and recycling services are not affected by the problem.

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