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Roofers Cause More Leaks Than Fix

Gary Roberts paid $2,500 for a new roof on his rental warehouse. But that may be a drop in the bucket compared to damaged caused by leaks after installation of the rubber based roofing material.

A company called Roof Master sent faxes to Omaha area businesses and homeowners offering emergency service for leaky roofs.

The company uses a name similar to an established Omaha roofing company called Roofmasters but is unrelated.

The roofing crew spread a rubber based tar and rock on Roberts roof two weeks ago. The first heavy rain brought more leaks to the building than before.

T.J. Hannum rents the building for her electronic door business but her cardboard boxes for shipping are getting wet.

A secretary for building owner Roberts said, "We got hosed."

The roofers' phone number is disconnected and the address on their contract to customers is actually an electronics store. Store manager Brian Simpson said about a half dozen frustrated roofing customers have come to the electronics store. Simpson said, "People are coming in asking where the address is for the roofers but as far as I know these people don't exist." Simpson said customers had been told the roofers parked their trucks behind the electronics store but he's never seen them there.

Omaha Better Business Bureau President Jim Hegarty said an alert will be issued warning potential customers of the fax to fax roofing crew.


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