A car break-in costs a single mother of three more than $7,000.
Kesha Rockwell stuffed her purse under the front seat of a van before going into a night club three months ago. She believed the club wouldn't let her take it in with her. When she returned to the van less than two hours later the passenger window had been broken and the door forced open.
Her purse was gone. Inside was an I-power pre-paid credit card offered by Jackson Hewitt tax advisers. Kesha had her $7,000 tax refund deposited in the bank card account.
After discovering the theft just before midnight she called police and attempted to reach Jackson Hewitt to cancel the card. But Kesha said, "I'm looking on the computer and seeing my money going and can't cancel it."
Sandra Orduna tried to help her daughter by repeatedly calling a toll free number for the I-power card. Sandra said, "Every time I tried to enter her social security number the automated operator kept saying we didn't get that."
Thieves made large purchases at Wal-Mart in the early morning hours which drained the $7,000 from Kesha's bank card account. After calling police just after midnight the officer told her to have the card canceled right away but Kesha couldn't get through until 12 hours later when she went to a Jackson Hewitt office.
Meta Bank denied Kesha's claim to repay the funds. A letter from the bank's fraud division said, "The card wasn't reported stolen until the next day, after all the purchases."
Kesha said the letter implies she made the purchases not thieves.
She said, "I feel victimized twice, not only by the person who took my purse but also the bank."
A spokesperson for Jackson Hewitt said the company will look into the complaint. A call to Meta Bank in South Dakota was not returned by air time.