Warning About Phony E-Mail

A warning to Cox customers not to fall for another Internet scam.

Internet scam artists are sending out phony e-mails hoping you’ll reply with personal information.

Linda Noland received one and that worried her because the it threatened to deactivate her e-mail service if she didn’t reply.

Noland reads the e-mail, “Warning if you don’t respond within seven days your account will be canceled. Noland says, "I think a lot of people might think that is real.”

The e-mail using Cox logos asks for a customer's e-mail password, e-mail user name and date of birth.

Cox Vice President Kristin Peck calls that "A big red flag". Peck says, “This is definitely a phony. We would never send an e-mail asking for any sort of personal information from customers.”

Cox filters 240 million spam messages a day. Only 10 percent get through. But peck says Internet con artists are trying to get more through filters all the time.

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