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Shoplifters Make Huge Haul Save Email Print
Thousands of dollars worth of merchandise taken
Posted: 2:51 PM Sep 11, 2008
Last Updated: 7:05 PM Sep 11, 2008
Email Address: sixonline@wowt.com

A | A | A

Thousands of dollars worth of clothing was recently taken from several Omaha stores. An Abercrombie and Fitch reported two shoplifting incidents on the same day totaling $2,200. Two days later, a Victoria's Secret was hit for three times that amount.

Dozens of shirts and hundreds of bras and panties were taken from the stores. Why? Most likely they'll turn them in for a refund at another Victoria's Secret or Abercrombie and Fitch.

It seems every business has surveillance cameras, but that's only part of the defense against shoplifters. You'd expect a store that sells state of the art electronics to have a state of the art security system, which the Nebraska Furniture Mart does.

"We have a zero tolerance for theft and shoplifting,” says Jim Cahill, loss prevention general manager at the Furniture Mart. He's seen all kinds of attempts to steal from the store.

More than 300 cameras cover every inch of sales space at the Nebraska Furniture Mart where a man was recently caught trying to remove the sensor tag from a package. The staff quickly closed in.

Cahill says there's a second type of shoplifter that usually works in packs and may have been the kind that hit Victoria's Secret and Abercrombie and Fitch.

"What you'll typically see with those folks is large amounts at one time. They may come and go to that same retailer and rip 'em off three or four times in one day and then they're gone."

That’s why the mart has a very visible security staff that greets everyone who walks in the store. Cahill says the presence of the guards is enough to deter many potential shoplifters. There are also undercover security personnel, unrecognizable, but keeping a close eye on what people are doing on the floor.

"Because if I can't get them with all this technology I've got our staff on that floor like a gigantic neighborhood watch group keeping their eyes and ears open and reporting," says Cahill.

That is more valuable than the cameras watching over the store. Cahill says the people on the floor work security and sales by approaching a customer and asking if they can help. It lets any potential shoplifter know they're being watched.

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Posted by: To Jennifer on Sep 13, 2008 at 05:52 AM
Do you honestly call within 10 mins a quick response time for a mall? Not saying they are the best but OPD can respond within 10 mins to a call from miles away, security only has to walk a couple hundred yards at most it should be within seconds.

Posted by: Charlie on Sep 12, 2008 at 01:19 PM
To S. Apparently you don't understand the last paragraph in the story. They are not saying that everyone is in Security, they are saying that the Security personnel also act as sales reps. Trust me if you ever got asked by one of the Security personnel if they could help it is because you showed some suspicious behavior otherwise for the most part they will leave you alone. Also, didn't you know that Security is everyone's responsibility. The ones who get paid in the department are the ones who get to make the stops and chase people through the parking lot. I have never had a problem at NFM with any staff and especially not Security.

Posted by: RM on Sep 12, 2008 at 10:21 AM
Maybe the penalty foe shoplifting is too lenient especially for kids that are a little older and adults that are repeat offenders. What would happen to someone who robbed a bank of several thousand dollars? My wife works at a WalMart and she says it is terrible what people get away with.

Posted by: S on Sep 12, 2008 at 10:17 AM
I just figured out why I can never get any help at Nebraska Furnature Mart, all there employees are to busy being security guards.

Posted by: jennifer on Sep 11, 2008 at 09:44 PM
I work at the mall and we have great security gaurd there amazing if you ever need one there in less then 10mins! Though everytime you go into either one of the stores that were robbed the employees our never really working there just messing around not really caring to began with. It is also there job to call security to there store if they need them! So they need to help the people in the store and stop caring for them selfs. Then maybe more people would want to shop at the mall because they will receive better customer serivce!!! So DO your jobs!

Posted by: Lori on Sep 11, 2008 at 08:46 PM
Don't speak too fast about the prices for bras and panties at Victoria's Secret. My nieces have been in love with that store since junior high, and I never could understand why they wouldn't buy their thong panties at Gordman's for $1.99 instead. To the fmr mgr, I can sympathize...maybe a barcode sewn into the underwear lining that has to be scanned? Or post a security guard at the entrance? This summer we were in Dollar General buying cleaning products and two women walked out with a cart full of diapers and other baby items. THREE employees just looked at them, asked one aniother "Did they PAY for that?" one ran out the door but they were speeding off in their beater Cadillac before they could get to them. Since we had parked next to the beater I gave them the license # (what I could remember) so hopefully those freeloaders were caught. I mean, c'mon, DOLLAR GENERAL???? If you can't afford to diaper your kids, answer simple=don't have kids!

Posted by: j. on Sep 11, 2008 at 07:41 PM
I doubt that they would try to take the merchandise back to the stores. Well, I guess they might try but I would bet that these people will turn around and try to sell the stuff on ebay. Easy money.

Posted by: To Lori on Sep 11, 2008 at 07:29 PM
As a former manager at VS, I can tell you that EVERY piece of merchandise in that store is HAND-SENSORED. There are, of course, occasions where an item is missed, but for the most part, everything is sensored. Unfortunately, organized shoplifters have tools they use to remove sensors. That's why they are unbeatable. It sucks, but as a former employee, I know that further action could be taken, but the company policy prohibits employees from apprehending shoplifters or calling security.

Posted by: B on Sep 11, 2008 at 06:34 PM
Shoplifting and return fraud is a Billion Dollar industry world wide. Retailers make it easy for anyone to steal, because they want to make a shopping experience easy for the legitimate customer. Someone on here asked how someone could steal $6000 worth of panties. I will ask you this. Have you seen the employees at some of these stores. Most could care less about customer service. Its just a job. It is not to hard to pick stores that have lacks employees that sit behind a counter and text their friends all day and night long and not caring about the customers in their store.

Posted by: Marie Mahon on Sep 11, 2008 at 04:47 PM
I worked at the Westroad also for several years and I hate to say this, but the security there is a joke. You never see the security gaurds walking the mall except for maybe on weekends. I've also worked at the Crossroads and I can honestly say that the Crossroads security have a much better presence than the Westroads security hands down.

Posted by: Westroads Employee on Sep 11, 2008 at 04:36 PM
You can tell most of the time who the shoplifters are and all you can do is watch them as closly as you can when they are in the store, but they use their kids to help steal and don't at all feel guilty or bad about it. I call security when they come into my store in Westroads then when the guard walks in the shoplifters generally walk out & find another store to rip off. It is sad...and it is worse when they use their kids to help & teach them stealing is OK.

Posted by: What? on Sep 11, 2008 at 04:16 PM
I realize these are high end stores, but $2200 worth of stuff from one and three times that from another? I'm reminded why I don't shop at Abercrombie and Fitch and Victoria's Secret!

Posted by: Lori on Sep 11, 2008 at 03:36 PM
Easier said than done, D. People without the means to shop at the high-end retailers will just steal. They have no pride and no remorse, not to mention zero morals & values. What I'd like to know is, if TARGET and PAYLESS SHOES can place the kind of security tags on merchandise that can only be removed at the checkout, why can't these higher-end retailers?! You'd think it would be a small price to pay to avoid being ripped off.

Posted by: Me on Sep 11, 2008 at 03:27 PM
Crazy!!!!

Posted by: Bill on Sep 11, 2008 at 03:26 PM
This is a case of people too lazy to get a job and pay for it like most people do.

Posted by: con on Sep 11, 2008 at 03:22 PM
I don't understand why people feel the need to shoplift. I was raised, if you can pay what is on the price tag-you don't buy it or you wait to buy it. By the way, how on earth did a couple of people get away with over $6,000 worth of panties? That's a lot of undies!

Posted by: t on Sep 11, 2008 at 03:21 PM
The Nebraska Furniture Mart is the one place you shouldn't attempt to steal from. They don't mess around with you. Shoplifting isn't always about not having the money to buy items. For a lot of thieves, it's the thrill of getting away with it. For some, like the roaming pack that probably hit the two stores mentioned, it's how they make their living. Most of the stuff they steal probably is sold online or out of somebody's trunk.

Posted by: Figures on Sep 11, 2008 at 03:06 PM
"Cahill says the people on the floor work security and sales by approaching a customer and asking if they can help. It lets any potential shoplifter know they're being watched." I think "some of us" already know this.

Posted by: D on Sep 11, 2008 at 03:03 PM
I used to work retail at Westroads and we always had problems with people shoplifting. If you can't afford things don't be going to the mall.

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