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  • Recurring Storms Slow Comeback Progress Save Email Print
    Some face multiple claims
    Posted: 3:33 PM Jul 17, 2008
    Last Updated: 7:29 PM Jul 17, 2008

    A | A | A

    Some area homeowners and their insurance companies are having a hard time getting repairs made in the aftermath of recent severe weather. It's been a rough season and that has put stumbling blocks in the path of the comeback.

    Rodney Shrimpton lives in Millard - the scene of a pair of tornadoes in early June.

    "We bought it in January," he said. "This was our welcome to the neighborhood."

    Shrimpton was in one of the hardest hit areas.

    "Woke by being shook, and the noise of the roof collapsing, or the covered awning collapsing," he said.

    That wasn't the end of the problems he's had.

    He says, "Every time it rains, we have to go down to the basement and check for water."

    Each round causes more repair delays and more damage. Gutters torn from the home have caused erosion.

    State Farm insurance agent Jim Sullivan says many of his customers have filed more than one claim.

    Sullivan says the damages include, "wind and hail, and a little bit more of just repeating some of the same damages that happened 6/7, June 11th. And here we go, June 27th and some of those repairs haven't been completed yet."

    Whether or not people are stuck with multiple deductibles depends on if a claims adjuster has already paid them a visit.

    Sullivan says, "We may have already looked at some of those. I guess, unfortunately for some people, it would be a second claim."

    Many insurance companies currently have extra staffing to handle all the claims. If you wait to file you may be stuck waiting much longer for repairs.

    For Rodney Shrimpton, filing a claim was the easy part.

    "Finding materials," was another matter. He says, "We spent the better part of the day looking for an $8 roof cap -- probably spent a tank of gas looking for an $8 roof cap."

    Finding available work crews has been another challenge. Shrimpton had a crew on the job on Thursday, June 17 -- the first opening they had.

    "Getting anything done around here has been a very, very slow process," Rodney said.

    He did add that he wouldn't be as far along as he is now had it not been for help from the community.

    And while this has been a tough year, Jim Sullivan says it doesn't compare to 2001 when 95 percent their customers had claims. He says they do not have a percentage for claims so far this year.

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    Comments are posted from viewers like you and do not always reflect the views of this station.
    Posted by: BELLEVUE on Jul 17, 2008 at 07:37 PM
    THIS IS HORRIBLE PEOPLE PAY TO HAVE THIER ITEMS COVERED BY INSURANCE, AND WHEN THEY NEED IT THERE IS NO HELP OR LITTLE HELP, BECAUSE THERE ARE SO MANY CLAIMS. THATS NOT FAIR TO PAY EVERY MONTH AND THEN BE PUSHED ASIDE. INSURANCE AGENTS ARE FAST TO LET YOU KNOW YOU ARE LATE OR DISCONTINUED. BUT SEEM TO BE SLOW AND UNHELPFUL WHEN TRAGEDIES STRIKE.

    Posted by: John on Jul 17, 2008 at 04:06 PM
    I'm having a difficult time feeling bad for property insurance companies through this time. I really hope that the policyholders and homeowners are getting in return the coverage that they have been paying as premiums. When insurance companies complain about the amount of claims they need to file, then become very discrepant about what they will cover due to their own losses, that is their own problem. Do not deny claims and drop customers if they try to file claims. Property insurance companies: THAT IS WHAT YOU ARE IN THE BUSINESS FOR...covering these cases when losses occur. That the risk YOU assumed when YOU decided to get into the property coverage industry.

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