A Ralston woman who says she always pays her credit card bills on time was puzzled by threatening calls saying she owes money. Seems one company isn't adhering to the Do Not Call list.
Allison Williams was constantly getting demanding messages like this one on her answering machine. "I'm calling regarding your credit card balances and the minimum payments that are going up. It's imperative that you call me back."
Allison says the calls immediately raised a red flag because she doesn't owe anything on her credit cards. "Everything gets paid off every month so basically we have no credit card debt and haven't had problems with that in the past."
Allison called the company, Consumer Acceptance Corporation. "I asked to speak to a supervisor, they hung up on me. I called back again and said I'd like to be taken off your calling list. They hung up on me."
Allison is on the Do Not Call list and updates it regularly to avoid these calls. "I'd like to know how they got through the Do Not Call Registry. Isn't there a fine for that?"
The Federal Trade Commission says yes, although its consumer division cannot comment on a specific business. If you are on the Do Not Call list and a telemarketer still calls you it's an $11,000 fine for each call. And if you ask a telemarketer to stop calling you, like Allison did, it's another $11,000 fine.
Allison says the calls have finally stopped. "I don't like to be hounded. I don't like to be drummed up for business. If I need business, we will call."
Channel 6 News has received several complaints about Consumer Acceptance Corporation in the past week.
If you are on the Do Not Call list and still receive those calls, there are two ways to file a complaint with the FTC. You can go online at ftc.gov and hit the link to the Do Not Call registry, or you can call 877-382-4357.