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Updated: 12:25 AM Apr 24, 2008
Customer Info Found In Dumpster
Credit card and driver's license numbers, names, addresses Boxes marked "records" containing membership applications were found atop an overflowing dumpster outside an Omaha Blockbuster Video store. The applications included personal customer information. Posted: 10:05 PM Apr 23, 2008Email Address: sixonline@wowt.com |
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Boxes marked "records" containing membership applications were found atop an overflowing dumpster outside an Omaha Blockbuster Video store. The applications included personal customer information.
More than 100 membership applications containing customers' credit card and driver’s license numbers, birthdates and addresses were discovered in back of the Blockbuster near Millard Avenue and Q Street.
The dumpster sits next to a busy alley in a shopping area where drivers and pedestrians pass by.
That's how we found Jerry and Barb Wondercheck. “You always hear of it happening to someone else and never to yourself, so this is scary," says Barb.
"Can't make any comments,” said a Blockbuster employee who opened the back door. What about all that stuff in the dumpster? “It's trash.”
So the membership applications pulled from the dumpster by Six On Your Side were taken into Blockbuster by Barb, who took the matter up with the assistant manager. “We're very upset that this was in your dumpster.”
“Usually they're shredded after 90 days,” said the assistant manager. “I'm not sure how it ended up going back there.”
“Wouldn't you, before you put it out there, have it shredded?” asked Barb.
“Normally you would, but it was in a box taped up and we just thought it was trash, I guess,” said the assistant manager.
“I would say this is very serious,” said Barb.
“I would completely agree and we're definitely going to get it taken care of right now," said the assistant manager. Barb decides she will destroy her personal information personally. "Shred it."
Blockbuster released a statement to Six On Your Side, assuring that the company's top concern is the privacy of its customers and that an internal investigation is underway.
Corporate policy requires customer information be destroyed when no longer kept on file. Anyone who violates that policy could be fired. Shredders are on site at all Blockbuster stores.








