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  • Digital TV Reception Unclear To Many Consumers Save Email Print
    Questions abound for change in February 2009
    Posted: 11:21 PM Mar 26, 2008
    Last Updated: 11:31 PM Mar 26, 2008

    A | A | A

    An update on station efforts to get everyone ready for the switch to digital TV next year. Channel 6 and Cox Communications sponsored a digital TV symposium Tuesday night and the questions keep coming in.

    The digital switch is 11 months away. The government began offering coupons for converter boxes a month ago. How long does it take to get them?

    "Customers are already getting them and already coming in and purchasing them," says Home Theater manager Megan Heithoff.

    Many ask, once I pick up the digital converter box, am I done? The answer is no. Many customers will also need an antenna.

    "If they're in the city, where it's close to the signal, the antennas run about $40,” says Heithoff. “If you live in the outskirts of the city and you aren't as close, then you would probably need to get a stronger antenna, ranging anywhere from $70 on up.”

    A few customers will not be able to simply buy one off store shelves. They may need an outdoor antenna that you get from the manufacturer.

    Another question viewers have is, do I need to buy a warranty on the boxes? "They don't have a service plan or anything like that on them,” says Heithoff. “The one that we carry is a one-year manufacturer's warranty.”

    The converter box Best Buy offers is $59.95. You can use your $40 coupon toward it and the manufacturer's warranty doesn't cost you anything.

    Nebraska Congressman Lee Terry says we can expect a less expensive converter box to be offered soon. He says Echo-Star will charge $39.95 for the box. With a government coupon, consumers would only be responsible for the sales tax.

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    Posted by: jean Location: MV, IA on Apr 10, 2008 at 10:28 AM
    Well, I just purchased the converter box and installed, programmed, etc. and now find out that I will need a Smart Antenna to get signal, or purchase a TV with a digital tuner. TV I have is perfectly good. Anyone purchase the Smart Antenna, where, price, any other tips for digital reception w/o big, additional expense? I live rural 25 miles from Omaha

    Posted by: Dave Location: Mount Pleasant, Iowa on Mar 31, 2008 at 12:51 PM
    I bought the DTA800 converter box at Wal-Mart, and have been less than enthusiastic about its performance. The tuner's sensitivity isn't good enough to reliably receive the usually weaker digital signals. There are several stations where I can get a decent analog picture but nothing on digital. Unless stations start running higher power on their UHF digtal channels, many rural viewers will have trouble watching digital TV.

    Posted by: 550 hp Location: Here on Mar 29, 2008 at 05:25 AM
    Also, to all the people that are complaining about digital TV, did you know High Speed Internet comes from; you guessed it- a DIGITAL signal and without that, you wouldn't be leaving ANY of these comments! Cox uses a coax (cable) line, where as most of Qwest uses DSL,(Not the same as "dial-up") which stands for Digital Subscriber Line and is ran through a phone line. I hate to be negative, but it's the truth as I have been an installer for Cox Comm for 7 years and without it (digital service) we would not have ALOT of the technology we have today and trust me, my Dad has Cox digital cable and has had it for over a year and still can't figure it out and he is a brilliant person, but HATES modern technology! Once you try it and get used to it, you will NEVER want to go back, especially if opt for the DVR!! :)

    Posted by: 550 hp Here Location: Here on Mar 29, 2008 at 05:04 AM
    To "jjj" if you want to keep your Cox Cable and "do not" have their digital service, you will "have" to get it. Meaning that you will HAVE to have a digital converter box on "every" TV in your home that "does not" have a digital tuner built in. Most tube TVs do not have a built in digital tuner. Most of the HD (High Definition) TVs (all the new ones) will have this built into them. If you choose not to rent the boxes from Cox, you can buy the converters form Radio Shack, Best Buy, Walmart etc.. However, keep in mind that Cox's boxes have way more features and should something go wrong with it, they will send a tech out to swap it out. I know this because I am a technician for Cox and have been so for 7 years. Also, even though you have Cox(Analog) Cable on all your TVs, come the switchover date and you don't have some form of digital box or internal on all TVs, those TVs will be nothing but "snow". To "Derek"; Regular (Analog) "cable" will be nothing w/o some form of digital device..

    Posted by: b heiskell Location: tn on Mar 28, 2008 at 08:49 PM
    I just got my coupon today. I was under the impression that the converter would be paid for by the U.S Government. Well they only want to pay $40 how come all the boxes on the market are over $50. I have a hdtv and can watch analog or digital transmitions, the analog signal may be less than perfect but close to cable. When I turn to the digital channel version of the analog channel the signal is not strong enough to get a picture, or its too pixelated to watch. Now why does the government demand that I pay some other country's electronice firm money so that i cannot watch tv. Does that make sense. The coupon should a least cover the amount of a converter box, not part all of it. I'm not gonna use my coupon until the last minute. maybe the feds will take hold of the box prices. I may use both coupons and take 1 box to a pawn shop to make up for the extra price and taxes. I hope I'm not alone in this line of thinking.

    Posted by: obed on Mar 27, 2008 at 08:30 PM
    Who profits with digital tv? It's the federal government (making money on selling radio frequency space to companies like Verizon) The first claim I heard for digital tv is that the frequency space was for "first responders" and emergency communications. Then the manufacturers of digital tv will gain a huge windfall in sales. The almost free digital converters will only serve as a temperary fix until everyone purchases digital hd television. A point never mentioned a badly filmed movie or tv show is still going to look bad in hi-def. The technology exists to produce a high quality analog tv with a great picture. But that could take up all the radio frequency space and maybe more.

    Posted by: `Pat' Location: Omaha on Mar 27, 2008 at 07:11 PM
    Sounds like a plot of some kind to extract as much money out of the TV viewer as they can. Really, just exactly was wrong with the way TV was? Now we have to get an antenna? Who in the world wants or needs to mess around with an antenna? Isn't that the way it used to be? The old fashion TVs & the antenna? Are we digressing here or WHAT? Like I said: There is something fishy about this whole TV thing. They are making,forcing one size to fit all. What's up with that? Time will tell. Who going to make the money $$$$ in all these future costs? BIG BROTHER?

    Posted by: Mike on Mar 27, 2008 at 02:26 PM
    Complain, complain! All I'm reading here is complaints from bitter, angry ungrateful people. Why don't we take your CD's away and give you 8-tracks that you probably cannot play? Why don't we take your DVD's away and give you film reels? How about taking away your cars and giving you horse & buggies? Kiss your electricity goodbye and take these candles. Say goodbye to your telephone, because you're paying for that too. JEEZ! Technology is EVOLVING! This is the way we're going. Stop complaining and DEAL with it!

    Posted by: Derek Location: Omaha on Mar 27, 2008 at 01:55 PM
    To everyone: You will only need the antenna if you currently have an antenna. If you have any form of cable or dish tv then you don't have to worry about the converter boxes. This only effects people that currently only pick up analog signals out of the air or people that will after it goes into effect. Also, I have friends that live about 50 miles from a tower and they can pick up the signal with just a $20 antenna. Also, if you have purchased any type of HD TV you probably already have a converter box internally so I would check before you go out and buy one. Also, one other tip a lot of stores will try to sale you an antenna with more amplification. Only buy this if you live pretty far from a tower. If you live in town go for the lower amplification because too many dB will distort the signal if you don't need them. Just a few tips that are hopefully helpful.

    Posted by: jjj Location: omaha on Mar 27, 2008 at 01:08 PM
    if you have regular Cox cable - not digital, are you okay? Or do you need to upgrade to the digital service?

    Posted by: John Ryan Location: Omaha on Mar 27, 2008 at 12:48 PM
    It's amazing that people will comment negatively instead of educating themselves. If you have one or more televisions that receive free over-the-air television programming (with a roof-top antenna or “rabbit ears” on the TV), the type of TV you own is very important. A digital television (a TV with an internal digital tuner) will allow you to continue to watch free over-the-air programming after February 17, 2009. However, if you have an analog television, you will need a digital-to-analog converter box to continue to watch broadcast television on that set. This converter box will also enable you to see any additional multicast programming that your local stations are offering. Cable and satellite TV subscribers with analog TVs hooked up to their cable or satellite service should not be affected.

    Posted by: TLR on Mar 27, 2008 at 11:30 AM
    This is wonderful programs you have seen 100 times or more when you where a child for free. Now you get to pay to see them 100 times again. But they say the picture is so much clearer. What happens when the eyesight start going don't think it makes much different. It a shame we and me included pay for all this. Progress with the same programing.

    Posted by: Mary Location: Omaha on Mar 27, 2008 at 10:34 AM
    I just have to wonder who is making money off this. I always think follow the money. Remember free tv? Remember decent programing with commercials you could let your kids watch? Remember cheap phone bills before they did us a favor and broke up a monopoly. Some favor that was. Guess I am just old.

    Posted by: TLR Location: Omaha on Mar 27, 2008 at 09:53 AM
    I thought when this started that you wouldn't need a antenna anymore. You would have to buy the converter box. Now you need a antenna again it seems. Then you might have to buy a stronger one. And if that doesn't work then get one from a manufactern for outside. What happen to the begining when all you needed to buy is the converter box. Everything changes in the end. They wasn't saying anything about this before now. Is the goverment going to send out coupons for these different antennas that are needed? This is going to be real expensive for those who don't have enough to even buy those boxes. If you buy two boxes at 59.95 thats 40.00 plus tax out of pocket. And then the cost now of antennas and that depends on which one you need. Real nice for the elderly on fix incomes with this added expense.

    Posted by: doris on Mar 27, 2008 at 09:13 AM
    Let's see TV or food for the family--TV or gas for my car--Good thing I have lots of video tapes that my friends have said they would tape programs for me--but don't know if even that will work. Just another way to gouge the working poor.

    Posted by: Marty M Location: Omaha on Mar 27, 2008 at 07:57 AM
    There is the ever growing number of converter boxes, 62 as of 3-26-08, consumers can be confused by the variety. People wonder which one should they choose, go for price or features? I have 90 Days to choose? Only about 25 of the 62 are even available and what about the basically free one that is supposed to be out in late June or early July? Should I apply for a coupon now or wait? I have also, seen a couple of the boxes mentioned in the forums as having audio problems in the left channel and it is looking like a possible design issue. Consumers are also looking for features not allowed by the NTIA, like component video, Digital audio or maybe even HDMI interfaces. All NTIA CECBs are required to have a minimum set of capabilities (see www.ezdigitaltv.com/NTIA_requirements ) and optionally they are allow to have a few additional ones like S-Video, Analog pass through or Smart Antenna interface. There are still a lot of unknowns with the NTIA’s coupon program, how successful it is in the long run will tell with time.

    Posted by: BJ Location: Omaha on Mar 27, 2008 at 07:35 AM
    I have cox. I guess I'm digital ready now. Really havent noticed a diffrence though. Some lawmakers must have stock in digital TV. Another rip off to consumers again. Why cant things be left alone.

    Posted by: bill Location: omaha on Mar 26, 2008 at 11:48 PM
    Just another way to make you spend money on something that isnt needed.

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