Trying Tech Issues

By: Associated Press Email
By: Associated Press Email

If you've had trouble with your computer, cell-phone calls that won't go through, or your TV remote is driving you crazy, you're not alone. According to a new survey by Consumer Reports National Research Center, these are just a few of the technological hurdles that are really aggravating people.

Consumer Reports National Research Center asked 13,000 subscribers for their biggest technology gripes.

Mandy Walker of Consumer Reports says, "Nearly everyone had a problem with a computer they'd bought in the last five years. And 80% had problems with their cell phones."

More than 50% had problems with their GPS, TVs, and cameras.

Walker says, "We also asked people about some common tech problems. One of the top gripes was getting a computer error message that you just didn't understand."

Battery chargers were another source of gripes. 15% lost a charger in the last three months.

Walker says, "People also had problems with battery chargers when they went away on vacation. 10% went away with the wrong one!"

As for TVs-38% were frustrated they needed at least two remotes to get them to work!

With clocks and watches, 22% had trouble setting the time.

And with digital cameras, 19% keep theirs in automatic mode and NEVER change it, despite all the settings that can help you get a better picture.

Consumer Reports' survey shows when it comes to getting help to solve a problem, people said dealing with TV service providers was the most frustrating.

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