Three dollars a minute. That's what the average person is paying for cell phone service.

A study, by a California consumer group looked at 700 cell phone bills, and found customers use just 33% of their minutes.

The average price for the minutes they do use...$3.02.

Three dollars might not seem so bad compared to 11% of people who barely use their phone and pay more than $10 per minute.

Cell phone companies say they'll work with people to find the best plan, but it's up to customers to ask..