Consumer rebates are supposed to save us money. However, a woman who contacted Six On Your Side claims her rebate connected to a reputable business is actually costing her -- and she's right!
Nellie Sneed and her husband Larry purchased a Nextar GPS System that included a $20 rebate. The couple received the rebate check and cashed it. That’s when their problems began. The check was returned to their bank as a “stop payment”. On top of that, the bank charged the Sneeds a $5 stop payment fee.
Mrs. Sneed said, “I assume I did it right since they sent me the check, but then they stopped payment on it so I'm really curious as to why.”
Six On Your Side investigated and discovered the Sneeds are not alone with this problem.
Nextar says the company it hired to process the rebates, Continental Promotion Group, filed for bankruptcy. The money Nextar gave the company to pay for the rebates is gone.
Nextar is asking anyone with a rebate check posted before November 14 to avoid cashing it and start the rebate process all over again. Nextar says it remains financially strong and healthy, so it will resolve the problem for its customers.
The company has provided information on its website to explain the process. Here is a